If you are an Os-ticket fan, you would certainly like the application to be branded in-line with your business identity.
OsTicket customisation is a skilled work and required a good knowledge of php and css in particular.
Customisation key points includes :
- Font-end forms and signup customisation
- Agents back-end system customisation
- Ticket listing customisation
- Setting smtp and pop
- Knowledge-base customisation and configuration
- Ticket customer review
- Email templates and more